The Racket Doctor

Worst experience with an order! I will never go back again! I ordered a Babolat tennis racket through the store on July 13th. When I had not heard from them in 2 weeks, I phoned them to check-in on my order. I was told that the order had been placed but still hadn't arrived. I checked in with them 2 more times and got the same answer. I called them again this week, on August 15th (note, over a month after the order was placed) to again check in and also expressed my frustration at never once being called by the store to receive status on my order. The manager told me that my order was still not in but would look into the matter further and phone me the next day. I got a call at the end of the day on the 16th, only to be informed that they had actually not placed my order afterall, and it was due to a computer issue. He said they could place it now but that it would likely take sometime for them to receive the racket as Babolat is notorious for their shipping delays. Everyone makes mistakes.... but they had 3 chances to catch their mistake when I phoned earlier to check-up on the status of my order. This was a terrible experience overall.

Love tennis? Then you'll love this place because they have it all! I personally like how I can wait for my racquets to get restrung within an hour and shop for gear in the meantime. The prices at RD are by far the best, and the selection of gear and apparel are great. They always keep a good stock of top rated balls which helps buying the amount that you need vs having to buy an entire case from the online tennis shops. Lastly, the staff is always friendly and helpful to answer any questions on their products.

This place brings back so many great memories . I use to come here for all our tennis stuff . This store had the latest rackets the latest tennis shoes. They had the last ear styles. It was a top tennis store back in 1996 till they sold it to someone else and the quality of the store when down . Now the store looks poor. Recently made a visit to buy tennis shoes and it was really upsetting that I have to go online to order the lawyers style because they barely have anything. Tennis is a classic elite expensive sport, with that said the store has to have the latest brands and style.

Worst experience with an order! I will never go back again! I ordered a Babolat tennis racket through the store on July 13th. When I had not heard from them in 2 weeks, I phoned them to check-in on my order. I was told that the order had been placed but still hadn't arrived. I checked in with them 2 more times and got the same answer. I called them again this week, on August 15th (note, over a month after the order was placed) to again check in and also expressed my frustration at never once being called by the store to receive status on my order. The manager told me that my order was still not in but would look into the matter further and phone me the next day. I got a call at the end of the day on the 16th, only to be informed that they had actually not placed my order afterall, and it was due to a computer issue. He said they could place it now but that it would likely take sometime for them to receive the racket as Babolat is notorious for their shipping delays. Everyone makes mistakes.... but they had 3 chances to catch their mistake when I phoned earlier to check-up on the status of my order. This was a terrible experience overall.